Return and Refund

Refundable within 30 days from the date of purchase.


All refunds must be accompanied by original receipts, packaging, and all merchandise in good condition. We will check the condition of the goods within 7 days after receiving the goods. If the goods are in good condition, we will approve the refund. All the approved refunds will be returned according to your payment path.


Attn: STIHL 

Address: 254 Brompton Rd, South Kensington, London SW3 8AS, United Kingdom


STIHL reserves the right to refuse a refund if it does not meet the requirements. In case of dispute, STIHL has the right to make a final decision.


If you have any questions, please call +442071042206 or email to: